Your family's letters and numbers are yours. Here is what we do with them, in plain words.
Your email. The award letters you upload. The numbers we read from them. The answers you give us (household size, state, housing plans). Nothing from your student's school records unless you upload it.
Read the letters, do the math, draft letters for you to send, and remind you about deadlines. When a number is unclear, a reviewer bound by a confidentiality agreement looks at that part of the letter.
Sell your information. Share it with lenders, colleges or marketers. Send you loan offers. Contact a college on your behalf.
The parent or guardian holds the account. We ask for the student's first name and graduation year only. Black out the student ID before you upload if you prefer; we do not need it.
We keep your letters while you use the service and for a short period after, then delete them. You can download everything or delete your account at any time from your account page. Deleting removes the letters and the numbers we read from them.
Letters and personal fields are encrypted at rest. Access is logged. We are a small team; we will say so plainly if anything goes wrong.
The service is for parents and guardians. We do not knowingly collect information from anyone under 13.